1. General
1.1 objective
This user service policy aims to clarify the terms and conditions under which LUMOLY provides its services to users, ensuring a professional, efficient, and comfortable user experience, and safeguard the legitimate rights and interests between users and Lumoly.
1.2 scope
This policy applies to all users of video playback services provided by Lumoly, including but not limited to registered and unregistered users. If you have any questions or suggestions, please contact us at arnaldo@chederchabadfl.us
2. User Registration and account management
2.1 registration requirements
2.1.1 true information
When registering for a Lumoly account, users should provide true, accurate, and complete information and ensure that this information is kept up-to-date throughout the life of the service.
2.1.2 account security
Users are responsible for keeping their accounts and passwords safe from unauthorized use or access. If a user notices a security issue with their account, they should notify the LUMOLY customer service team (arnaldo@chederchabadfl.us) immediately.
2.2 account management
Personal Information Management
Users can log in to their Lumoly account and view and change personal information in their account settings, including but not limited to usernames, passwords, e-mail addresses, and more.
2.2.2 account cancellation
Users have the right to cancel their Lumoly accounts at any time. After the request is submitted, Lumoly will close the account within a reasonable time and delete all personal information related to the account.
3. Content and use of services
3.1 video playback services
3.1.1 content availability
Lumoly offers a wealth of video content.
3.1.2 play experience
Lumoly is committed to providing users with a high-quality video playback experience, including but not limited to HD quality, smooth playback, fast forwarding and other features.
3.2 personalized services
3.2.1 content recommendation
Based on users' viewing history and preferences, Lumoly will provide users with personalized content recommendations to help them discover more videos of interest.
3.2.2 playlist management
Users can create and manage their own playlists, easy to watch favorite video content at any time, and realize seamless viewing.
4. User Behavior Guidelines
4.1 lawful
Users should abide by local laws and regulations, use the services provided by LUMOLY legally, and not use Lumoly services to engage in any illegal activities.
4.2 respect copyright
Users shall respect the copyright of the video content and shall not download, distribute or modify the video content provided by Lumoly without authorization.
4.3 prohibited acts
Users shall not engage in any of the following acts, including but not limited to:
Publishing or spreading pornography, violence, terrorism and other illegal contents;
Using Lumoly services for malicious attacks, harassment or infringement of the rights and interests of others;
Spreading viruses, Trojans or other malicious software.
5. Intellectual Property Rights
5.1 copyright
The video content, software, trademarks, logos and other intellectual property rights provided by Lumoly are the property of Lumoly or its licensees. Users should respect and protect these intellectual property rights when using LUMOLY services.
5.2 treatment of infringement
If users find infringing content on the LUMOLY service, they can report it by contacting the LUMOLY customer service team (arnaldo@chederchabadfl.us) . Lumoly will investigate and deal with complaints as soon as they are received.
6. Customer Service
6.1 service channels
Lumoly provides a variety of customer service channels, including but not limited to email (arnaldo@chederchabadfl.us) , online customer service, customer service phone, etc. . Users can get help and support through these channels.
Change and termination of service
7.1 service changes
Lumoly reserves the right to vary, suspend or terminate some or all of the services at any time. Notifications of changes, suspensions, or terminations of the service will be made available to the user either in the LUMOLY app or on the official website.
7.2 termination of service
Lumoly reserves the right to terminate the service provided to the user if the user violates any of the terms of this service policy and reserves the right to hold the user legally responsible.
8. Application of law and dispute settlement
8.1 application of law
The law shall apply to the interpretation and application of this service policy and to any disputes arising therefrom.
8.2 dispute settlement
Any dispute between user and Lumoly arising out of this service policy shall first be resolved through friendly negotiation. If that fails, either party can sue the People's Court in Lumoly's jurisdiction.
9. Other articles
9.1 policy update
Lumoly reserves the right to update this service policy at any time. Users will be informed of the updated service policy through notifications posted within the LUMOLY app or on the official website.
9.2 time of commencement
This service policy shall take effect as of the date of promulgation. If you continue to use the LUMOLY service after the service policy is updated, you will be considered to have accepted the updated service policy.
We are committed to providing users with quality service experience, thank you for your support and trust in Lumoly.